Refund Policy
Updated
30-day money-back guarantee
We offer a 30-day money-back guarantee on one-time purchases. Ask within 30 days of buying and we refund it in full, with no questions and no conditions. The guarantee applies even if you have started or completed lessons.
Monthly subscriptions
Monthly access renews automatically at the price agreed at checkout. You can cancel future renewals from your subscription controls. Access continues until the end of your paid period. A payment already processing when you cancel may still complete. For questions about a subscription charge, contact us using the address below. The one-time purchase guarantee above applies to lifetime purchases.
How to request a refund
Email david@finxacademy.org within 30 days of your purchase. Include the email address you used to buy and, if available, the order reference from your receipt.
We will confirm the request and arrange the refund through the payment provider used for your order. If your receipt provides a payment-provider support link, you can also request help there.
After a refund
Refunds are issued to the original payment method. The time until the funds appear depends on the payment provider and your bank. Access to paid content ends when the refund is processed; free lessons remain available.
Your rights
This guarantee does not limit any mandatory rights you have under applicable consumer law. For the terms governing your access, read our Terms of Service.